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Recurring Billing Sucks, or How Not to Treat Your Customers

Automatic billing sucks. Recurring or automatic billing is simply the process of automatically billing a customer on a regular interval. Sometimes it’s monthly, weekly and even yearly. Generally,...

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Interview: InoReader’s Creator Talks Scaling and RSS Reader Design

By all accounts, the RSS Reading space is ripe for disruption. As the dominant tool has died and left room for others to enter the space. As a heavy RSS consumer, I have tried many of the alternatives...

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5 More Ways to Use Bittorrent Sync

Bittorrent Sync is amazing in a number of ways. But, because of its simplicity, it allows for uses far beyond even what the authors might have envisioned. The basic idea is to keep files synchronized...

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Stop Worrying, and Learn to Love Free WiFi

Inspired by David Precht’s great article on Medium about the ethics of using coffee shops, I really wanted to look at this idea of using free Wifi in these sorts of establishments.  As coffee lover,...

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NeverWet: Superhydrophobic or Snake Oil?

“This is cool”,  I thought, as I watched the video. Now close to 6 million views on YouTube, I probably wasn’t the only person who saw NeverWet and thought this product held great promise. NeverWet is...

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5 Things You Can Learn From a Compulsive Technology Switcher

I’m what you might call a technology “switcher”. I switch phones, tablets and computers often. Sure, part of that process revolves around writing column about what I use. But, some of it is because I’m...

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How NOT to approach a blogger

A few years ago, I wrote a blog post about what seemed like a pyramid scheme. This post was based on a fellow named Kash Shahzada, who approached me about working with him. With that, I took some time...

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Windows Server 2012 R2 Preview

I just noticed a recent preview of Windows Server has been released for download and testing. You can download Windows Server 2012 R2 on Microsoft’s site here. If you are interested in server operating...

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Wait, what? Being good and useful is apocalyptic?

In a series of odd, bordering on stupid news stories leading up to Microsoft’s end of support for Windows XP, another article has popped up from a tech press so totally out-of-touch with the real word...

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Bluepass – An Interesting New Password Manager

If you use passwords, you should store them securely somehow. This generally saves you from losing something, and should help you improve the strength of passwords you already use on websites. I’m a...

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The disappearing HotspotVPN

I’ve used Virtual Private Networking (VPN) services before, and HotspotVPN was one of the best I’d seen. They had an easy setup, good platform support and a seemingly reliable service. VPNs are useful...

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First Look: Bitmessage – Email for the Paranoid

Today’s environment of heavy Internet surveillance has spawned all sorts of secure options, but one of the more difficult-to-secure services is email. We use it often, but the nature of centralized...

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Why don’t we have an online sale verification system?

Back when I published my column about online buying and selling, I jokingly called them “Laws”. These posts drew a mix of interesting opinions, and even some hate. I really thought, at the time, that...

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Apple’s next moves invite madness without clarity

Something is brewing. If you read technology blogs, you’ll have been inundated with talk of what’s coming. Unlike any other company, promise of changes in Apple’s product line always seem to get people...

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The low-end iPhone market

The always interesting John Gruber offers The Case for a New Lower-Cost iPhone that brings up a number of great thoughts about what we’re all expecting in the next lower end phone named 5C [1]. The...

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ParkinToronto: using data to avoid parking tickets in Toronto

Lots of interesting things are happening with big data today. One interesting application has gotten some coverage in the Toronto Star today. ParkInToronto.com is a new site that uses Toronto’s freely...

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Basics: How to get the serial number and model of an iDevice

iPhone, iPad, iMac. Apple makes all sorts of devices that you may want information about. If you want to find out how old your iDevice is, or whether you qualify for warranty support  - you will need...

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The rise of the heavy-handed provider

Imagine you find yourself suddenly without access to the email you depend on every day. You’re not sure exactly why the access has been denied, but even worse – there are no phone numbers to call a...

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Electronic communications: The calamity of choice

Yesterday I wanted to contact a colleague. I had already taken a picture of the job site and started off by sending him a text (SMS) message [1]. Very quickly I realized that he may not be able to...

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Rogers Announces TechXpert for Business

As recently as four days ago, Rogers has announced a new business-level technical support service called TecXpert for Business. Coming after the creation of a consumer service simply called TechXpert,...

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